The National E-hailing Federation of South Africa (NEFSA) has issued a strong Uber shutdown warning in South Africa, saying drivers across the country could soon go on strike.
Nationwide Uber shutdown warning issued in South Africa amid growing driver unrest
The planned industrial action could seriously disrupt services on platforms like Uber and Bolt.
According to NEFSA president Elijah Lekgowane, drivers have had enough of what they describe as poor treatment by e-hailing companies. Speaking to Cape Talk, Lekgowane said that various regional protests were being combined into one large-scale national shutdown.
Why e-hailing drivers are protesting
The main issues upsetting drivers include a 35% drop in fares since 2016, accounts being deactivated without fair process, and rules forcing drivers to stop using cars older than five years.
Drivers also say the lack of safety features puts their lives at risk during trips.
“We can’t say that it will happen tomorrow, but definitely, national action is coming. That is what I guarantee you,” Lekgowane warned.
He said drivers are frustrated that they are not earning enough to support their families, yet the companies still make profits.
“If we can’t make earnings, you can’t make profit. As simple as that,” he said.
Uber and Bolt respond to strike threats
E-hailing giants Uber and Bolt have responded to the planned strike. According to IOL News, both companies said they are aware of the concerns and are committed to working with drivers.
An Uber spokesperson said:
“Drivers remain at the heart of everything we do. We are constantly working to improve the driver experience – whether it’s through fare reviews, new safety features, or investing in platform improvements.”
Bolt’s senior general manager Lerato Motsoeneng said the company understands drivers’ concerns and called for calm.
“We urge all parties involved to engage peacefully and responsibly. Bolt remains open to meaningful discussions.”
NEFSA’s warning follows several smaller protests. These include a Johannesburg strike earlier this month and demonstrations outside parliament and King Shaka Airport in 2021 and 2024.
Drivers have also criticised the government, accusing it of failing to protect their interests.
“The silence of this government is deafening,” Lekgowane said.
While no date has been set for the national strike, both Uber and Bolt say they are monitoring the situation closely and will act to reduce disruptions. Riders may face longer wait times or limited availability if the strike goes ahead.